Frequently Asked Questions

How do I select the right size and fit? Exchanges and Refunds are Available.

We've taken great care to ensure our readers will work for you. Our frames are designed to be universally flattering and easy to wear. Simple and Comfortable. 

If you need more detail, we've made finding the right size frame for your face simple with our "A Perfect Fit is Easy" graphics. Located just beneath each style, these simple graphics offer at-a-glance guidance about whether a frame is a good match for your face. If you desire more explanation simply click on the sizing tab below to view specific measurements on any product page.

If your decide your new readers simply aren't right for you, we will happily exchange or refund the cost of the frames. The only cost to you would be the return shipping. To save on paper and minimize waste, we suggest you keep your original packaging to easily reuse for your return or exchange. We have return/exchange centers available in both the USA and Canada to help you save on shipping costs. Please message us at info@seymourandsmith.com and we will assist you. 

How long will it take to ship my order?

Orders placed weekdays (Monday-Thursday) are processed within 1-2 business days (M-F). We proudly offer FREE Standard Shipping on USA and Canada orders when you purchase two or more pairs. For international rates, please E-Mail us at info@seymourandsmith.com. For International or Expedited Delivery refer to: Shipping and Handling.